When you submit a website form or otherwise share your contact details, you may consent to be contacted by phone, SMS/text, email, or live chat about your inquiry and related author-support services. You can withdraw that consent at any time using the methods below. Opting out of marketing does not prevent us from contacting you about an active project, billing, legal notice, or security matter when necessary.
We process opt-out requests as promptly as reasonably possible, and typically within 10 business days. You may receive a final confirmation message after opting out. If you previously opted out and later submit a new form requesting contact, we may treat that as renewed consent unless you ask us not to.
An SMS opt-out stops marketing texts to that number. An email opt-out stops marketing emails to that address. A phone opt-out stops marketing calls to that number. Service, billing, project, and transactional communications may continue as needed to fulfill your request or our legal obligations.
For more detail on how we handle personal information, see our Privacy Policy and Terms & Conditions.